Chapter 1
What is the Information Technology?
IT (information technology) is a term that encompasses all forms of technology used to create,
store, exchange, and use information in its various forms (business data, voice conversations, still
images, motion pictures, multimedia presentations, and other forms, including those not yet
conceived). It's a convenient term for including both telephony and computer technology in the
same word. It is the technology that is driving what has often been called "the information
revolution."
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